Política de envío

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Orders for international holidays will be delayed until the first business day.

International Shipping

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

We offer international shipping to the following countries:

China，

United states，

United Arab Emirates,

Austria, Australia,

Belgium,

Canada,

Switzerland,

Czechia,

Germany,

Denmark,

Spain,

Finland,

France,

United Kingdom, 

Ireland,

Israel,

Italy,

Japan,

South Korea,

Malaysia,

Netherlands,

Norway,

New Zealand,

Poland,

Portugal,

Sweden,

Shipping option	Estimated delivery time	Price
standard	7 to 14 business days	$4.99
expedited	3 to 7 business days	$5.99
Free shipping(order over $69.99)	3 to14 business days	$0

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.Wantek is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at sales@iwantek.com with your name and order number, and we will look into it for you.

There is a link for you to track your order.

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full return policy if you have one.

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@iwantek.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at sales@iwantek.com.

FAQs

Which carrier is delivering my order? 

When you track your package(s), you can see which carrier is delivering your shipment. Please note, if you order multiple items, you may have multiple deliveries and multiple carriers.

If you have any further questions, please don't hesitate to contact us at sales@iwantek.com.