Welcome to Wantek online store!

Announcement: Free shipping in USA, UK, FR, DE, IT, ES
Noise Canceling Bluetooth Headphones with Microphone

Call Center Headsets with Noise-Cancelling Microphones

(18 products)

Compare wired and wireless headsets for call center agents, service teams, and sales desks. Choose by calling device, connector, wearing style, and verified compatibility.
View as

Wearing Style

Choose by Working Style

Starting headset options by working style and the details to verify before ordering.
Working style Starting option What to verify
One ear open Mono headset Connection, microphone position and controls
Greater listening focus Dual-ear headset Connection, fit and verified product weight
Fixed workstation Wired headset Cable connection, cable length and controls
More movement Wireless headset Device support, charging and battery details

Product Comparison

Compare Call Center Headsets

Use the filters to compare connection type, product type, availability and price. Select products for side-by-side comparison, then open each product page to confirm the current specifications, included accessories and available variants.

Four-Step Selection

How to Choose the Right Call Center Headset

Confirm the Device

Identify whether the headset will connect to a computer, desk phone or another supported device.

Confirm the Connection

Check whether the device requires USB, RJ9, QD, 3.5mm, 2.5mm or a supported wireless connection. Do not rely only on the connector’s appearance.

Choose the Wearing Style

A mono headset keeps one ear open for nearby conversations. A dual-ear headset can provide greater listening focus in a busier environment.

Review the Product Details

Compare the microphone design, controls, weight, cushions, cable or charging requirements, included accessories and current compatibility information shown on the product page.

Microphone Noise Reduction and ANC Are Different

Microphone noise reduction affects the sound sent to the person on the other end of the call. Active noise cancellation affects what the headset wearer hears.

Available functions vary by model. Confirm the exact product specifications rather than assuming that every “noise-cancelling” headset includes both functions.

Compatibility First

Check Compatibility Before Ordering

Desk-phone compatibility depends on the phone model, headset port and wiring. Two phones with similar-looking RJ9 ports may not use the same wiring configuration.

  1. Find the phone brand and exact model number.
  2. Confirm that the phone has a supported headset connection.
  3. Review the compatibility guide.
  4. Contact Wantek with the phone details when the correct version remains unclear.
Check Desk-Phone Compatibility Use the Headset Finder

Team Deployment

Buying Headsets for a Team?

For a multi-agent deployment, document the device type, connector, required wearing style and number of users before selecting a model. Test the selected connection and fit with representative users before standardizing a larger order.

Wantek provides a separate purchasing path for bulk USB headset requirements.

Request a Team Quote Review Bulk USB Headsets

Buying Questions

Call Center Headset FAQs

What connection should I choose for a call center headset?
Choose USB for a compatible computer, RJ9 or QD for a compatible desk phone, or an audio-jack or wireless option only when the device supports it. Verify the exact device before ordering.
What is the difference between USB and RJ9 headsets?
USB headsets connect to compatible computers or other supported USB devices. RJ9 headsets are used with compatible desk phones, but RJ9 wiring varies, so the phone model must be checked.
Should call center agents use mono or dual-ear headsets?
Mono headsets keep one ear open for nearby communication. Dual-ear headsets may suit agents who need greater listening focus in a busy environment.
What does QD mean on a call center headset?
QD means quick disconnect. It allows the headset section to disconnect from a compatible lower cable without requiring the user to remove the headset.
How do I confirm whether an RJ9 headset works with my phone?
Find the exact phone brand and model, then compare it with the compatibility information for the headset. Connector shape alone is not enough to confirm RJ9 wiring.
Are wired or wireless headsets better for call centers?
Wired headsets suit fixed workstations and do not require a wireless charging routine. Wireless models support greater movement but require confirmation of device support, charging and battery details.
Does a noise-cancelling microphone block noise for the agent?
Not necessarily. A noise-reducing microphone is intended to affect what the caller hears. Listening-side noise reduction or ANC is a separate feature that must be verified for each model.
Can a business order call center headsets for multiple agents?
Use the bulk purchasing or contact path with the number of users, device types and required connections. Compatibility should be confirmed before standardizing a larger deployment.

Wantek resource hub

Translate the operating model into equipment needs

After defining the organization, use the buyer guide to match devices, agents and purchasing volume.

Match headsets to call-center workflows Use the primary selection framework. Review customer-service headset needs Focus on agent communication tasks.
Plan a multi-agent USB deployment

Move to quantity-based purchasing.

  • Visit our support center

    Expert help & advice

  • Check your order status

    Updates & tracking

  • Returns & exchanges

    All you need to know

  • Bulk pricing support

    Options for teams & businesses

Compare /3