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Wantek  |  SKU: 602FJ2.5

Wantek® h602 2.5mm Cisco Phone Headset | Durable Wired Headset for Call Centers & Remote Work

(17)
Sale price $2800 Regular price $3199
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Buy 5+ @ saving of 5%
Buy 10+ @ saving of 7%
Buy 30+ @ saving of 12%
Buy 70++ @ saving of 20%

Delivery and Shipping

Free shipping to the US and UK and can be delivered in 2-7 days. For shipping costs and delivery times for other countries, pls refer to this page.

Please check if your phone model is in our compatibility list before purchasing, for other phones pls contact us for advice.

2.5MM TELEPHONE HEADSET

NOT for Cell phones and Computers ,This Phone Headset with Microphone is ONLY Compatible with AT&T ML17929 Panasonic VTech CM18445 RCA 25424RE1 Uniden Cisco Linksys SPA Grandstream Polycom Clarity XLC3.4 Yealink W52P Zultys Siemens Gigaset Cortelco Home Office Landline Phones and most Cordless Dect Phones with standard 2.5MM HEADSET JACK. SEE MORE COMPATIBLE PHONE LIST IN DESCRIPTION.


HIGH SOUND QUALITY FOR CLEAR COMMUNICATION

Wideband Sound 2.5mm Landline Phone Headset for Panasonic phones enables excellent sound quality for natural listening experience, features Noise Canceling Microphone to reduce background noise, Acoustic Shock Protection Circuit to protect your hearing.


MOST COMFORTABLE HEADSET

Super lightweight office Phone headset for AT&T Cordless Dect Phones with adjustable headband to fit all head sizes, high quality and soft leatherette ear cushion enhance all-day wearing comfort. Professional Mic Mute / Volume Control built in.


SUPER DURABLE

Precision design, quality plastics, unibody headband construction, superior quality mic makes this hands-free call center headset sturdier and more durable. Compete with Plantronics or Jabra heavy duty telephone headsets for Call Center Service, Customer Service, Conference Calls, Telemarketing, Telephone Counseling Services, Phone sales, Insurance, Hospitals, Banks, Telecom Operators, Enterprises, Home, Office & Cordless DECT Phones.


Superior Audio Quality for Cisco Phone Headset Systems

The Wantek h602 delivers crystal-clear voice transmission with wideband sound technology designed specifically for professional office environments. Whether you're managing customer service calls, conducting business conferences, or handling telemarketing operations, this Cisco phone headset ensures every conversation is heard with exceptional clarity.

Key Audio Features:

  • Noise-Cancelling Microphone: Advanced microphone technology isolates your voice while suppressing background distractions. Ideal for busy call centers, open offices, and home-based remote work environments.
  • Acoustic Shock Protection Circuit: Built-in hearing protection guards against sudden loud noises, making it safe for high-volume call center environments and conference calls.
  • Wideband Sound Technology: Superior frequency response provides natural-sounding voice quality, ensuring colleagues and clients hear you at your professional best.
  • No Audio Lag or Drops: Unlike wireless Cisco headsets, the wired design eliminates Bluetooth connectivity issues, providing rock-solid reliability for mission-critical communications.

Professional users consistently report that the Wantek h602 rivals premium Cisco headsets from brands like Plantronics and Jabra while maintaining an affordable price point. The precision audio engineering makes this the best headset for work-from-home professionals seeking dependable call quality without the premium Cisco price tag.


Cisco Headset Compatibility & Technical Specifications

Extensive Cisco & Multi-Brand Compatibility

The Wantek h602 features a universal 2.5mm headset jack, making it compatible with dozens of Cisco IP phones and related devices. This universal connectivity is one of the biggest advantages over proprietary Cisco headsets, as it eliminates compatibility guessing games.

Compatible Cisco Phone Models:

  • Cisco Linksys Series: CIT200, CIT300, CIT310, CIT400
  • Cisco IP Phones: 7985 IP phones
  • Cisco SPA Series: 303, 501G, 502G, 504G, 508G, 509G, 512G, 514G, 525G, 525G2

Additional Compatible Phone Brands:

This professional telephone headset also works with leading VoIP and landline phone systems from:

  • Polycom: IP320, IP321, IP330, IP331, SoundPoint Pro SE-220, SE-225
  • Grandstream: GXP-2010, GXP-2020, GXP-2100, GXP-2110, GXP-2120, GXP-280, GXP-285, BT200, BT201, GXP-2000
  • Panasonic, Gigaset, Zultys, Siemens, AT&T, VTech, RCA, Uniden, Yealink: All landline and DECT cordless phones with 2.5mm jacks

Technical Specifications

Specification Details
Model Number Wantek h602
Connector Type 2.5mm Headset Jack (Universal Standard)
Weight Ultra-lightweight design for all-day wear
Headset Type Over-the-head monaural or binaural configuration
Microphone Noise-cancelling boom microphone (rotatable 180°)
Inline Controls Professional mute button and volume adjustment
Quick Disconnect Available for rapid device switching
Cord Length Heavy-duty reinforced cable with strain relief
Cable Material Durable, tangle-resistant design
Warranty 3-Year manufacturer warranty + 30-day money-back guarantee

All-Day Comfort with Premium Ergonomic Design

Professionals who spend hours on calls need a headset that performs as hard as they do without causing fatigue or discomfort. The Wantek h602 is engineered with premium ergonomic features that rival much more expensive Cisco and Plantronics headsets.

Comfort-First Design Elements:

  • Adjustable Headband: The flexible, padded headband fits all head sizes and can be adjusted for a custom fit, eliminating pressure points and pinching.
  • Soft Leatherette Ear Cushions: High-quality, padded ear cups are designed for extended wear. The breathable material prevents heat buildup during long call shifts.
  • Lightweight Construction: Weighing only 3 ounces, the h602 feels barely noticeable, even during 8+ hour workdays in call centers or customer service departments.
  • Rotatable Microphone Boom: Position the mic exactly where you need it. The boom rotates up to 180°, allowing for monaural or binaural wearing preferences.

Unlike heavy wireless Cisco headsets or uncomfortable budget alternatives, the Wantek h602 proves that professional comfort doesn't require premium pricing. Customer reviews frequently highlight how this headset is perfect for work-from-home warriors handling extensive phone conversations without neck strain or ear fatigue.


Professional-Grade Durability for Call Centers

Call center environments demand heavy-duty headset construction that can withstand constant use, frequent connector swaps, and the occasional accidental drop. The Wantek h602 competes directly with enterprise-grade headsets from Plantronics and Jabra in terms of durability.

Build Quality & Longevity Features:

  • Unibody Headband Construction: Reinforced plastic frame resists cracks and breaks common in budget headsets.
  • Heavy-Duty Reinforced Cord: Unlike thin, delicate cables, the Wantek uses robust cord material with strain relief to prevent fraying and connection failures.
  • Superior Quality Microphone: Precision-engineered mic components withstand thousands of hours of daily use without degradation.
  • Precision Connector Design: The 2.5mm jack connection is engineered for reliability, preventing the loose connections that plague cheaper alternatives.

The Wantek h602 is the ideal replacement for worn Plantronics or Jabra headsets at a fraction of the replacement cost. Businesses purchasing headsets for call centers, customer service teams, and enterprise deployments consistently choose Wantek for the exceptional durability-to-price ratio.


Why Choose Wantek Over Other Cisco Phone Headset

Wantek h602 vs. Premium Cisco Headset Alternatives

The headset market offers numerous options, but the Wantek h602 delivers unmatched value for professional users:

Advantages Over Premium Cisco Brands:

  • Affordability: At $31.99, the h602 costs significantly less than proprietary Cisco headsets (often $100+) while delivering comparable audio quality and durability.
  • Universal Compatibility: Works with 50+ phone models across Cisco, Polycom, Grandstream, and major landline systems—not locked to a single manufacturer.
  • No Battery Dependency: Unlike wireless Cisco headsets, the h602 requires no charging, avoiding dead-battery scenarios during critical calls.
  • Call Center Proven: Trusted by customer service teams, telemarketing firms, insurance companies, hospitals, and banks worldwide.
  • Extended Warranty: 3-year coverage and 30-day money-back guarantee provide peace of mind.

The Wantek Advantage for Remote & Hybrid Work

Modern professionals work across multiple devices and platforms. The Wantek h602 supports this flexibility:

  • Multi-Device Compatibility: Switch seamlessly between your Cisco office phone, laptop for Webex meetings, tablet for video calls, and smartphone—all with one headset.
  • No Bluetooth Dropouts: Eliminate the frustration of wireless disconnections during important Cisco calls.
  • Immediate Availability: Plug in and start working. No pairing, no driver installation, no troubleshooting required.

Setup, Installation & Usage Guide

Simple Plug-and-Play Installation

The Wantek h602 requires zero technical expertise to set up:

  1. Locate the 2.5mm jack on your Cisco phone, landline, or compatible device.
  2. Insert the connector firmly into the jack until you hear a click or feel resistance.
  3. Adjust the headband for a comfortable fit.
  4. Rotate the microphone boom to your preferred position.
  5. Test audio by making a test call or audio recording.

Using Inline Controls

  • Volume Button: Press up to increase call volume, down to decrease.
  • Mute Button: Press to activate noise-cancelling mute during sensitive calls or background noise.
  • Quick Disconnect: If equipped, press to rapidly switch between devices.

Maintenance Tips for Longevity

  • Clean ear cushions monthly with a soft, damp cloth to prevent buildup.
  • Store in a cool, dry location away from extreme temperatures.
  • Avoid wrapping the cord too tightly, which can damage internal wiring.
  • Check connections regularly to ensure the jack remains secure.

Warranty, Support & Return Policy

3-Year Manufacturer Warranty & Guarantee

Wantek stands behind the h602 with comprehensive protection:

  • 30-Day Money-Back Guarantee: If unsatisfied, return the headset in original condition for a full refund.
  • 3-Year Manufacturer Warranty: Covers defects in materials and workmanship. Excludes normal wear and cosmetic damage.
  • Lifetime Customer Support: Contact Wantek directly with compatibility questions or troubleshooting needs.

Shipping & Delivery

  • Free Shipping: Available to the United States and United Kingdom.
  • Delivery Time: Standard shipping takes 2-7 days.
  • Next-Day Shipping: Available for an additional fee on all domestic orders.
  • International Shipping: Available to Canada, Australia, and other destinations (costs and times calculated at checkout).

Bulk & Enterprise Pricing

Organizations purchasing in volume receive substantial discounts:

Quantity Discount
5-9 units 5% off
10-29 units 7% off
30-69 units 12% off
70+ units 20% off

Ideal for call centers, customer service departments, hospitals, banks, and large remote teams.


The Wantek h602 2.5mm cisco phone headset represents the optimal balance of professional-grade performance, affordability, and reliability for Cisco phone users, remote workers, and call center professionals. With noise-cancelling technology, all-day ergonomic comfort, universal 2.5mm jack compatibility, and a robust 3-year warranty, this headset delivers exceptional value compared to premium-priced alternatives.

Whether you're upgrading from an outdated Cisco headset, seeking a cost-effective solution for your entire customer service team, or looking for a dependable headset for hybrid work environments, the Wantek h602 proves that exceptional quality doesn't require premium pricing.

Payment & Security

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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Frequently Asked Questions

What makes the Wantek h602 different from expensive Cisco headsets?

The Wantek h602 delivers professional-grade audio quality, noise cancellation, and durability at a fraction of premium Cisco headset prices. It uses the universal 2.5mm jack standard instead of proprietary connectors, offering compatibility with 50+ phone models. While expensive branded headsets cost $100-200+, the h602 provides comparable performance for just $31.99.

Is the Wantek h602 compatible with my Cisco phone?

The h602 is compatible with most Cisco IP phones featuring a 2.5mm headset jack, including the Cisco 7985, Linksys CIT series (CIT200, CIT300, CIT310, CIT400), and Cisco SPA series phones (303, 501G, 502G, 504G, 508G, 509G, 512G, 514G, 525G, 525G2). It also works with Polycom, Grandstream, Panasonic, Siemens, and most major landline phone systems. Check the product compatibility list or contact Wantek support for your specific model.

How does the noise-cancelling microphone work?

The h602 features advanced microphone technology that isolates your voice while filtering out background noise from call center environments, open offices, and busy workplaces. This ensures the person on the other end hears you clearly without ambient distractions like keyboard typing, phone ringing, or office chatter.

Is the Wantek h602 suitable for all-day wear?

Yes. The headset is specifically designed forextended professional use. The lightweight design (3 ounces), adjustable headband, and soft leatherette ear cushions provide all-day comfort without pressure-point fatigue. Users report wearing it for 8+ hours in call center and customer service roles without discomfort.

What's included in the warranty?

The Wantek h602 comes with a3-year manufacturer warrantycovering defects and workmanship issues. Additionally, there's a30-day money-back guaranteeif you're unsatisfied with the product. Contact Wantek support with any warranty claims or questions.

Can I connect the h602 to multiple devices simultaneously?

The h602 is a wired headset with a single 2.5mm connection. To switch between devices (e.g., from a Cisco desk phone to a laptop), you'll need to physically disconnect and reconnect the cable. Some models include a quick-disconnect feature for faster device switching.

How durable is the Wantek h602 compared to Plantronics or Jabra headsets?

The h602 uses reinforced construction, heavy-duty cordage, and precision connectors that rival enterprise-grade headsets from Plantronics and Jabra. Many businesses report that the Wantek h602 provides comparable longevity at a significantly lower price point, making it an excellent value alternative for call centers and customer service teams.

Does the h602 work with conference calling or Webex?

Yes, the h602 works with any device or platform that supports a standard 2.5mm headset jack, including Cisco phones participating in Webex meetings. For computer-based Webex calls, use the h602 with any laptop or desktop that has a 2.5mm jack, or use an appropriate adapter if your device only has USB connections.

What if I'm not sure about compatibility with my specific phone model?

Wantek offers a dedicatedCompatibility Guide service. Contact Wantek directly with your phone model number, and their support team will confirm compatibility. With over 50 compatible models listed, there's a strong chance your device is supported.

How does the h602 compare to wireless Cisco headsets?

While wireless headsets offer mobility, the wired Wantek h602 provides several advantages:

  • No battery charging required — always ready to use
  • No Bluetooth dropouts or connectivity issues — rock-solid, stable connection
  • Lower price — significantly cheaper than wireless alternatives
  • Universal compatibility — works across multiple phone brands and platforms
  • Proven durability — no battery degradation over time

For professionals prioritizing reliability and simplicity, the wired h602 outperforms many wireless options.

Wired headsets for office

Need any help?

Send us your questions or find your answer here. We are here to help you with any request!

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Price
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Sale price $2489 Regular price $2999
Sale price $2199 Regular price $3299
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Rating
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Weight3.0 oz 3.7 oz 3.7 oz
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Customer Reviews

Based on 17 reviews
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C
Christopher B.
Comfortable and great sound

I work from home and needed a headset that would work with a landline phone and be comfortable to wear for lots of long phone calls. I searched Amazon and this one was reasonably priced and got good reviews. I've been using it for about two weeks now and it has been perfect. No earbuds falling out and the people I'm speaking with say they can hear me clearly. Perfectly meets my needs!

L
Layla E.
Found the biaural version much more comfortable.

While this headset is much larger than the picture shows - the microphone boom is bulky. Volume adjustment could be improved, but similar to my old Plantronics M175. Expect the heavier cord to help this headset last longer (i.e. better reliability) than headsets with more delicate cords. Highly recommend moving to the biaural version model A602 for comfort. It is easy to move one earpiece to the side if you (like me) prefer to have only one ear covered at a time.

I
Isaac L.
Works well.

Given the price, this headset is a great deal. We only use it a couple of hours a day but it is very comfortable to wear. Incoming sound is very good and we have not had anyone say that they cannot hear us.

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Wantek® h602 2.5mm Cisco Phone Headset | Durable Wired Headset for Call Centers & Remote Work
$28.00$31.99
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