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Wantek  |  SKU: 602FJ2.5

Wantek® h602 2.5mm Cisco Phone Headset | Durable Wired Headset for Call Centers & Remote Work

(17)
Regular price $2800
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Delivery and Shipping

Free shipping to the US and UK and can be delivered in 2-7 days. For shipping costs and delivery times for other countries, pls refer to this page.

Please check if your phone model is in our compatibility list before purchasing, for other phones pls contact us for advice.

Description

2.5MM TELEPHONE HEADSET

NOT for Cell phones and Computers ,This Phone Headset with Microphone is ONLY Compatible with AT&T ML17929 Panasonic VTech CM18445 RCA 25424RE1 Uniden Cisco Linksys SPA Grandstream Polycom Clarity XLC3.4 Yealink W52P Zultys Siemens Gigaset Cortelco Home Office Landline Phones and most Cordless Dect Phones with standard 2.5MM HEADSET JACK. SEE MORE COMPATIBLE PHONE LIST IN DESCRIPTION.


HIGH SOUND QUALITY FOR CLEAR COMMUNICATION

Wideband Sound 2.5mm Landline Phone Headset for Panasonic phones enables excellent sound quality for natural listening experience, features Noise Canceling Microphone to reduce background noise, Acoustic Shock Protection Circuit to protect your hearing.


MOST COMFORTABLE HEADSET

Super lightweight office Phone headset for AT&T Cordless Dect Phones with adjustable headband to fit all head sizes, high quality and soft leatherette ear cushion enhance all-day wearing comfort. Professional Mic Mute / Volume Control built in.


SUPER DURABLE

Precision design, quality plastics, unibody headband construction, superior quality mic makes this hands-free call center headset sturdier and more durable. Compete with Plantronics or Jabra heavy duty telephone headsets for Call Center Service, Customer Service, Conference Calls, Telemarketing, Telephone Counseling Services, Phone sales, Insurance, Hospitals, Banks, Telecom Operators, Enterprises, Home, Office & Cordless DECT Phones.


Superior Audio Quality for Cisco Phone Headset Systems

The Wantek h602 delivers crystal-clear voice transmission with wideband sound technology designed specifically for professional office environments. Whether you're managing customer service calls, conducting business conferences, or handling telemarketing operations, this Cisco phone headset ensures every conversation is heard with exceptional clarity.

Key Audio Features:

  • Noise-Cancelling Microphone: Advanced microphone technology isolates your voice while suppressing background distractions. Ideal for busy call centers, open offices, and home-based remote work environments.
  • Acoustic Shock Protection Circuit: Built-in hearing protection guards against sudden loud noises, making it safe for high-volume call center environments and conference calls.
  • Wideband Sound Technology: Superior frequency response provides natural-sounding voice quality, ensuring colleagues and clients hear you at your professional best.
  • No Audio Lag or Drops: Unlike wireless Cisco headsets, the wired design eliminates Bluetooth connectivity issues, providing rock-solid reliability for mission-critical communications.

Professional users consistently report that the Wantek h602 rivals premium Cisco headsets from brands like Plantronics and Jabra while maintaining an affordable price point. The precision audio engineering makes this the best headset for work-from-home professionals seeking dependable call quality without the premium Cisco price tag.


Cisco Headset Compatibility & Technical Specifications

Extensive Cisco & Multi-Brand Compatibility

The Wantek h602 features a universal 2.5mm headset jack, making it compatible with dozens of Cisco IP phones and related devices. This universal connectivity is one of the biggest advantages over proprietary Cisco headsets, as it eliminates compatibility guessing games.

Compatible Cisco Phone Models:

  • Cisco Linksys Series: CIT200, CIT300, CIT310, CIT400
  • Cisco IP Phones: 7985 IP phones
  • Cisco SPA Series: 303, 501G, 502G, 504G, 508G, 509G, 512G, 514G, 525G, 525G2

Additional Compatible Phone Brands:

This professional telephone headset also works with leading VoIP and landline phone systems from:

  • Polycom: IP320, IP321, IP330, IP331, SoundPoint Pro SE-220, SE-225
  • Grandstream: GXP-2010, GXP-2020, GXP-2100, GXP-2110, GXP-2120, GXP-280, GXP-285, BT200, BT201, GXP-2000
  • Panasonic, Gigaset, Zultys, Siemens, AT&T, VTech, RCA, Uniden, Yealink: All landline and DECT cordless phones with 2.5mm jacks

Technical Specifications

Specification Details
Model Number Wantek h602
Connector Type 2.5mm Headset Jack (Universal Standard)
Weight Ultra-lightweight design for all-day wear
Headset Type Over-the-head monaural or binaural configuration
Microphone Noise-cancelling boom microphone (rotatable 180°)
Inline Controls Professional mute button and volume adjustment
Quick Disconnect Available for rapid device switching
Cord Length Heavy-duty reinforced cable with strain relief
Cable Material Durable, tangle-resistant design
Warranty 3-Year manufacturer warranty + 30-day money-back guarantee

All-Day Comfort with Premium Ergonomic Design

Professionals who spend hours on calls need a headset that performs as hard as they do without causing fatigue or discomfort. The Wantek h602 is engineered with premium ergonomic features that rival much more expensive Cisco and Plantronics headsets.

Comfort-First Design Elements:

  • Adjustable Headband: The flexible, padded headband fits all head sizes and can be adjusted for a custom fit, eliminating pressure points and pinching.
  • Soft Leatherette Ear Cushions: High-quality, padded ear cups are designed for extended wear. The breathable material prevents heat buildup during long call shifts.
  • Lightweight Construction: Weighing only 3 ounces, the h602 feels barely noticeable, even during 8+ hour workdays in call centers or customer service departments.
  • Rotatable Microphone Boom: Position the mic exactly where you need it. The boom rotates up to 180°, allowing for monaural or binaural wearing preferences.

Unlike heavy wireless Cisco headsets or uncomfortable budget alternatives, the Wantek h602 proves that professional comfort doesn't require premium pricing. Customer reviews frequently highlight how this headset is perfect for work-from-home warriors handling extensive phone conversations without neck strain or ear fatigue.


Professional-Grade Durability for Call Centers

Call center environments demand heavy-duty headset construction that can withstand constant use, frequent connector swaps, and the occasional accidental drop. The Wantek h602 competes directly with enterprise-grade headsets from Plantronics and Jabra in terms of durability.

Build Quality & Longevity Features:

  • Unibody Headband Construction: Reinforced plastic frame resists cracks and breaks common in budget headsets.
  • Heavy-Duty Reinforced Cord: Unlike thin, delicate cables, the Wantek uses robust cord material with strain relief to prevent fraying and connection failures.
  • Superior Quality Microphone: Precision-engineered mic components withstand thousands of hours of daily use without degradation.
  • Precision Connector Design: The 2.5mm jack connection is engineered for reliability, preventing the loose connections that plague cheaper alternatives.

The Wantek h602 is the ideal replacement for worn Plantronics or Jabra headsets at a fraction of the replacement cost. Businesses purchasing headsets for call centers, customer service teams, and enterprise deployments consistently choose Wantek for the exceptional durability-to-price ratio.


Why Choose Wantek Over Other Cisco Phone Headset

Wantek h602 vs. Premium Cisco Headset Alternatives

The headset market offers numerous options, but the Wantek h602 delivers unmatched value for professional users:

Advantages Over Premium Cisco Brands:

  • Affordability: At $31.99, the h602 costs significantly less than proprietary Cisco headsets (often $100+) while delivering comparable audio quality and durability.
  • Universal Compatibility: Works with 50+ phone models across Cisco, Polycom, Grandstream, and major landline systems—not locked to a single manufacturer.
  • No Battery Dependency: Unlike wireless Cisco headsets, the h602 requires no charging, avoiding dead-battery scenarios during critical calls.
  • Call Center Proven: Trusted by customer service teams, telemarketing firms, insurance companies, hospitals, and banks worldwide.
  • Extended Warranty: 3-year coverage and 30-day money-back guarantee provide peace of mind.

The Wantek Advantage for Remote & Hybrid Work

Modern professionals work across multiple devices and platforms. The Wantek h602 supports this flexibility:

  • Multi-Device Compatibility: Switch seamlessly between your Cisco office phone, laptop for Webex meetings, tablet for video calls, and smartphone—all with one headset.
  • No Bluetooth Dropouts: Eliminate the frustration of wireless disconnections during important Cisco calls.
  • Immediate Availability: Plug in and start working. No pairing, no driver installation, no troubleshooting required.

Setup, Installation & Usage Guide

Simple Plug-and-Play Installation

The Wantek h602 requires zero technical expertise to set up:

  1. Locate the 2.5mm jack on your Cisco phone, landline, or compatible device.
  2. Insert the connector firmly into the jack until you hear a click or feel resistance.
  3. Adjust the headband for a comfortable fit.
  4. Rotate the microphone boom to your preferred position.
  5. Test audio by making a test call or audio recording.

Using Inline Controls

  • Volume Button: Press up to increase call volume, down to decrease.
  • Mute Button: Press to activate noise-cancelling mute during sensitive calls or background noise.
  • Quick Disconnect: If equipped, press to rapidly switch between devices.

Maintenance Tips for Longevity

  • Clean ear cushions monthly with a soft, damp cloth to prevent buildup.
  • Store in a cool, dry location away from extreme temperatures.
  • Avoid wrapping the cord too tightly, which can damage internal wiring.
  • Check connections regularly to ensure the jack remains secure.

Warranty, Support & Return Policy

3-Year Manufacturer Warranty & Guarantee

Wantek stands behind the h602 with comprehensive protection:

  • 30-Day Money-Back Guarantee: If unsatisfied, return the headset in original condition for a full refund.
  • 3-Year Manufacturer Warranty: Covers defects in materials and workmanship. Excludes normal wear and cosmetic damage.
  • Lifetime Customer Support: Contact Wantek directly with compatibility questions or troubleshooting needs.

Shipping & Delivery

  • Free Shipping: Available to the United States and United Kingdom.
  • Delivery Time: Standard shipping takes 2-7 days.
  • Next-Day Shipping: Available for an additional fee on all domestic orders.
  • International Shipping: Available to Canada, Australia, and other destinations (costs and times calculated at checkout).

Bulk & Enterprise Pricing

Organizations purchasing in volume receive substantial discounts:

Quantity Discount
5-9 units 5% off
10-29 units 7% off
30-69 units 12% off
70+ units 20% off

Ideal for call centers, customer service departments, hospitals, banks, and large remote teams.


The Wantek h602 2.5mm cisco phone headset represents the optimal balance of professional-grade performance, affordability, and reliability for Cisco phone users, remote workers, and call center professionals. With noise-cancelling technology, all-day ergonomic comfort, universal 2.5mm jack compatibility, and a robust 3-year warranty, this headset delivers exceptional value compared to premium-priced alternatives.

Whether you're upgrading from an outdated Cisco headset, seeking a cost-effective solution for your entire customer service team, or looking for a dependable headset for hybrid work environments, the Wantek h602 proves that exceptional quality doesn't require premium pricing.

Specifications

  • Model Number
    602FJ2.5
  • Weight
    3oz / 85g
  • line length
    1.2m
  • Headset Type
    Dual ear corded headset
  • Plug Type
    2.5mm
  • Replacement
    Ear cushions / Mic covers
  • Angle of rotate
    180 degree
  • Angle of mic rotate
    330 degree
  • Mic type
    Boom mic
  • Noise cancelling
    PNC
  • Inline-control
    Volume control / One key mute
  • Compatibility
  • Quick disconnection
    No

Compatibility list

Brand

 Model

Cisco Linksys

 CIT200 CIT300 CIT310 CIT400

 SPA921 SPA922 SPA941 SPA942 SPA962 models

Cisco 7985 IP phones 
Cisco SPA  303 501G 502G 504G 508G 509G 525G 512G 514G 525G2
Polycom IP320 IP321 IP330 IP331 SoundPoint Pro SE-220 SE-225
Grandstream  GXP-2010 GXP-2020 GXP-2100 GXP-2110 GXP-2120 GXP-280 GXP-285 BT200 BT201 GXP-2000(Version 1.0 higher with 2.5mm Headset Socket)
Panasonic  KX-NT136 KX-NT343 KX-NT346 KX-NT366 KX-T7603 KX-T 7625 KX-T7630 KX-T7633 KX-T7636 KX-T7730 KX-T7735
Gigaset  C610 IP C620H
Zultys Technologies ZIP 4x4 ZIP 4x5 IP Phones

 

View More

Payment & Security

Payment methods

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  • Bancontact
  • Google Pay
  • iDEAL Wero
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Wantek 602 wired office headset with microphone for professional calls

Professional Calls Start Here

A refined wired office headset designed for clear communication, daily comfort, and dependable business performance.
Built for business calls, online meetings, and daily customer support. The clean matte-black design fits naturally into modern office environments.

Office worker wearing Wantek wired headset during business call

Ready for Every Workday

A lightweight fit and clear voice pickup help your team stay focused during calls, meetings, and customer support tasks.
Designed for people who spend long hours communicating. The headset supports a stable wearing experience while keeping conversations clear and efficient.

  • Soft Ear Cushions

    Soft leatherette cushions reduce pressure for long business calls.

  • Wantek office headset designed for clear voice calls

    Clear Voice Quality

    Designed to keep conversations natural, focused, and easy to hear.

  • Wantek headset adjustable headband detail

    Adjustable Headband

    Flexible sizing helps create a stable, comfortable fit.

  • Wantek headset adjustable microphone boom close-up

    Rotatable Microphone

    Adjust the boom angle easily for clear pickup on either side.

Simple Control. Reliable Connection.

The easy-to-read switch layout and standard plug detail help customers quickly confirm whether the headset matches their daily work setup.

In-Line Switch | 3.5mm Audio Plug | Quick Operation

Wired headsets for office

Need any help?

Send us your questions or find your answer here. We are here to help you with any request!

Customers praised this wired headset for "excellent" sound quality and comfort during long calls. Many noted its sturdy, durable build and clear microphone. Some found the headband tight, especially with glasses. Shoppers appreciated the noise cancellation and volume control for work-from-home use.

  • 5 stars: 14 (82%)
  • 4 stars: 3 (18%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
C
C.B.
Comfortable and great sound

I work from home and needed a headset that would work with a landline phone and be comfortable to wear for lots of long phone calls. I searched Amazon and this one was reasonably priced and got good reviews. I've been using it for about two weeks now and it has been perfect. No earbuds falling out and the people I'm speaking with say they can hear me clearly. Perfectly meets my needs!

L
L.E.
Found the biaural version much more comfortable.

While this headset is much larger than the picture shows - the microphone boom is bulky. Volume adjustment could be improved, but similar to my old Plantronics M175. Expect the heavier cord to help this headset last longer (i.e. better reliability) than headsets with more delicate cords. Highly recommend moving to the biaural version model A602 for comfort. It is easy to move one earpiece to the side if you (like me) prefer to have only one ear covered at a time.

I
I.L.
Works well.

Given the price, this headset is a great deal. We only use it a couple of hours a day but it is very comfortable to wear. Incoming sound is very good and we have not had anyone say that they cannot hear us.

J
J.M.
Great Service

I didn’t realize until it’s arrival that I ordered the wrong size headphones for my laptop port (2.5mm vs 3.5mm). The Wantek seller responded to my claim immediately & offered to provide a replacement. I had already purchased another headphone set at that point. While the previous pair didn’t work out for me, I will say that the quality was top tier. I would definitely recommend Wantek for their great customer service and quality products.

R
R.J.
Awesome Surprise at the Quality

Love this headset. It replaced a Plantronics that was similar but what a great surprise when I tried these for the first time. It’s worlds beyond my old one in which ultimately, the head band broke. This head band is a bit tight and since I wear glasses, can get uncomfortable after a while. That’s the only con. The sound quality is fantastic! I would buy again and highly recommend.

Z
Z.B.
This product works great with my Vtech cordless phones.

I am a little hard of hearing and this product eliminated the difficulty I was having on my phone. The sound quality is very good.

J
J.F.
Functional

This headset has served well so far after about 3 months of use intermittently. It is comfortable, sounds good, has been reliable, and generally seems to do what you would expect of a phone headset. It's wired of course, which I prefer. I can't speak to noise cancelation as I haven't really used it in noisy environments. But as a basic corded headset, this seems to work well

C
C.B.
Well built, clear sound, good price.

I purchased this to replace a Plantronics headset that was perhaps 10 years old. This unit is heavier than the Plantronics, about half the price, and more sturdily fabricated than the other. I thought I might not like it because it's heavier, but the extra weight is not noticeable while being worn, however the extra weight gives the impression of durability and ruggedness. The sound quality incoming is excellent, crisp and clear, and those (whom I asked) said the outgoing was the same. The manufacturer refers to this unit as a "call center headset," which is an indication of why it's so strongly built. The price is right. I plan to buy another.

L
L.R.
Working from home

Since working from home it is essential to be comfortable on back to back conference call and still get something done. The noise cancelling works great it makes it easier to stay on topic. The microphone let you get your point across and the head set stays on even when you bend over. A great investment to make working from home a little less painful.

O
O.R.
Very sturdy

Comfortable. Sturdy. No static when I move the connector. I use this for an old Panasonic cordless phone set. I finally gave up on my last headset when it started making a lot of static regardless of the phone it was plugged into. This one is silent. And the build is excellent. I use the headset a lot for both work and personal calls. Hate having to hold the phone! I will update this review in a couple of months after I've worked with it for a while.

W
W.H.
Great for hands-free communication

I use this headset at home with a Panasonic cordless phone for hands-free conversations with family, and friends. This is the third or fourth brand I've tried, and it is by far the best performing and most comfortable to wear. My previous Wantek's cord developed a short after a couple of years ( my fault-the phone slipped out of my pocket and was left dangling from the headset, pitting unplanned strain of the cord), so I immediately ordered a new one. The sound is even better than the old one, and nobody complains about not being able to hear me.

P
P.R.
I can hear better with this Headset than with just the phone.

I have in the ear hearing aids which can start to feel sore after a long call. With some talkers I can hear well with the headset without the hearing aids. I like to wear the headset on a call longer than a few minutes so my hands are free to do other things than hold the phone. The set does cancel some outside noice, I like the volume control. and the sound quality is good.

N
N.P.
Headset is Awesome

I use this headset at home on a cordless telephone that I am not able to hold onto easily. The headset provides a clear call. The ease of turning up the volume is wonderful. It stays in place for hours without causing a headache. Great price for a great headset.

L
L.C.
Clear sound and ample volume

I loved my first Wantek headset and bought a second one. Now, whichever panasonic handset I pick up is hands-free and I'm able to move around the house or garden doing tasks while I talk with family and friends.

Z
Z.B.
Works great

I had ordered this headset but people couldn’t hear me so I returned it. I then received an email from this wonderful company. They sent me a new headset that worked perfectly. They made sure it worked. This is something you I never expected. Buy this headset if your phone uses the 2.5 jack. Great customer service.

C
C.G.
Thank You Wantek!!!

When I first purchased this headset, I ordered the 2.5m jack and it did not fit my devices. After wanting to return the headset, Wantek reached out to me and worked with me to make sure I received the 3.5m jack. The headset came today and the sound is very clear and the noise cancellation is wonderful! I have looked for a headset for years and finally found one I am very pleased with. Wantek, thank you so much for working with me to get exactly what I needed. I appreciate it! I will be purchasing from you again.

A
A.H.
Best headset I've owned

I LOVE this headset! At first, I thought it wasn't compatible with my phone because it didn't transmit the sound of inputting the phone number, but once I realized that it WAS compatible with my Panasonic phones I was very impressed. The sound is excellent, clear and the volume can be adjusted. I've owned many headsets and these are by far the best I've ever owned!