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Noise Cancelling Headsets for Call Centers — Hear Every Word, Every Time

(18 products)

Your agents ask customers to repeat themselves 12+ times per shift.

That's 18 seconds lost per call. Multiply that across your team, and you're bleeding thousands in wasted productivity — while CSAT scores drop.

It doesn't have to be this way.

Wantek noise cancelling headsets for call centers use AI-powered dual-microphone technology to eliminate 99.6% of background noise — so every conversation is crystal clear from the first word.

⭐⭐⭐⭐⭐ 4.8/5 from 3,200+ call center professionals | Trusted by 2,500+ contact centers

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What Call Center Leaders Say

"We replaced 400 headsets with the NC-800. Customer complaints about background noise dropped 74% in 30 days. At $50 per headset vs. $150 for Jabra, the savings were $40,000 — and the audio quality is actually better."
— Sarah Chen, Operations Director | TeleStar Solutions (1,200 agents, 4 locations)

"Agent turnover decreased 12% after switching. They say the comfort and noise cancellation reduce fatigue dramatically. Several agents reported fewer headaches."
— Marcus Johnson, IT Manager | HealthFirst Insurance (380 agents)

"We did a blind test — NC-800 vs. Poly EncorePro 720 vs. Jabra Biz 2400. Our QA team rated Wantek #1 for voice clarity. And it was the cheapest option."
— David Ramirez, Call Center Supervisor | NexGen Support ⭐⭐⭐⭐⭐

The Real Cost of NOT Using a Noise Cancelling Headset for Call Center

Your Scenario Without Noise Cancellation With Wantek NC Headset
Avg. extra seconds per call due to repeats 18 sec 0 sec
Calls per agent per day 80 80
Wasted time per agent daily 24 minutes 0 minutes
Annual productivity lost (per agent) 104 hours 0 hours
Cost at $20/hr (per agent/year) $2,080 $0
50-agent call center annual waste $104,000 $0
Wantek headset investment (50 units) — $2,500
ROI — 4,060%

Your noise cancelling headset pays for itself in less than 2 days.

See Your Custom ROI → Request Bulk Quote

Why Call Centers Choose Wantek Over Jabra, Poly & Plantronics

Feature Wantek NC-800 Jabra Biz 2400 II Poly EncorePro 720
Noise Cancellation ENC + ANC + AI ENC only ENC + Passive
Weight 68g 84g 92g
Comfort Rating (8hr+) ⭐⭐⭐⭐⭐ ⭐⭐⭐ ⭐⭐⭐⭐
Price $49.99 $149.00 $129.95
Warranty 2 Years 2 Years 2 Years
Compatibility 99% UC platforms Most UC platforms Most UC platforms
Overall Rating ⭐ 4.9/5 ⭐ 4.3/5 ⭐ 4.4/5

Same (or better) quality. 1/3 the price. That's why 2,500+ call centers made the switch.

How Our Noise Cancelling Technology Works

Call center environments present unique acoustic challenges — keyboard noise, neighboring conversations, HVAC systems, and more. Wantek headsets address this at three levels:

1. Passive Noise Isolation (Ear Cushion Seal)
Memory foam cushions physically block 22dB of ambient sound — no power required.

2. ENC Microphone Array (What Your Customer Hears)
Dual-microphone beamforming isolates your agent's voice and suppresses everything else by up to 30dB. Customers hear only clear speech.

3. AI + ANC Hybrid (What Your Agent Hears)
Active noise cancellation + AI-driven adaptive filtering reduces perceived background noise by up to 35dB, keeping agents focused and fatigue-free.

Guaranteed Compatible With Your Phone System

Whether you're running an on-premise PBX or cloud-based UCaaS platform, every Wantek noise cancelling headset works out of the box:

Cloud/UC Platforms: Microsoft Teams ✅ | Zoom Phone ✅ | RingCentral ✅ | Genesys Cloud ✅ | Five9 ✅ | NICE CXone ✅ | Salesforce ✅ | 8x8 ✅ | Vonage ✅ | Dialpad ✅

IP/Desk Phones: Cisco ✅ | Avaya ✅ | Polycom ✅ | Yealink ✅ | Grandstream ✅ | Mitel ✅

Softphones: Windows ✅ | Mac ✅ | Chromebook ✅

Not sure about your system? Chat with us → or click here for a free compatibility check.

Built for Teams of Every Size

🧑 Individual Agents & Small Teams (1-9 headsets)

  • Shop directly — all headsets ship free over $50
  • 30-day risk-free trial
  • Pay with credit card, PayPal, or Shop Pay installments

Shop Now →

🏢 Enterprise & Bulk Orders (10-5,000+ headsets)

  • Volume discounts: 10+ (10% off) | 50+ (15% off) | 200+ (custom)
  • Dedicated account manager
  • Free sample units for evaluation
  • NET-30 payment terms available
  • Priority replacement warranty

Request Bulk Quote →

Frequently Asked Questions

What makes a noise cancelling headset good for call center use?

The best noise cancelling headset for call center environments needs three things: (1) a noise-cancelling microphone that prevents background sound from reaching the customer, (2) speaker-side noise cancellation that helps agents concentrate, and (3) lightweight, comfortable design for extended wear during 8-12 hour shifts. Wantek's NC-800 delivers all three at a price point 60-70% below comparable office headsets from Jabra or Poly.

How much background noise do these headsets eliminate?

Wantek's advanced models reduce ambient noise by up to 99.6% on the microphone side (what the customer hears) and up to 35dB on the speaker side (what the agent hears). This effectively eliminates neighboring conversations, keyboard clicking, HVAC noise, and other typical contact center distractions.

Are these headsets comfortable for 8+ hour shifts?

Absolutely. We designed every headset specifically for professional call center agents who wear them all day. At just 68g (NC-800), they're lighter than most reading glasses. Memory foam cushions and self-adjusting headbands prevent pressure points, hot spots, and the headaches commonly associated with heavier headsets.

Do wireless noise cancelling headsets work reliably in call centers?

Yes — the Wantek Air NC-900W uses Bluetooth 5.3 plus a dedicated USB dongle for redundant connectivity with zero dropouts within 50 meters (164 feet). The 30-hour battery lasts multiple shifts. For mission-critical environments, the dongle mode provides lower latency than standard Bluetooth.

What's included with each headset?

Every Wantek headset ships with: the headset unit, connection cable(s), quick-start guide, carrying pouch, and any necessary adapters. USB models include both USB-A and USB-C adapters. QD models ship with the appropriate bottom cable for your phone system (specified at checkout).

How does Wantek compare to Plantronics and Jabra?

In blind audio quality tests conducted by call center QA teams, Wantek consistently matches or outperforms headsets from Plantronics (now Poly) and Jabra that cost 2-3x more. The key difference is value: Wantek offers professional-grade noise cancellation, UC compatibility, and all-day comfort at $35-$80 rather than $100-$250.

What if the headset doesn't work with my system?

Every purchase includes our 30-day satisfaction guarantee. If the headset isn't compatible or doesn't meet your expectations, return it for a full refund. You can also [chat with our team] before purchasing for a free compatibility check.


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